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vr_data_group
Regular Visitor

Unable to create Group Workspaces

I am unable to create (another) group workspace. I am using Power BI Pro (active license), and I have updated the Enterprise Gateway to the latest version (not sure if that is important).

 

I have been able to create one group previously (this was during the trial period of the Pro version I believe), but now that I have a license it does not seem to work.

I have browsed through the forum and found similar issues with Workspace management, but I could not solve mine by working out those solutions.

 

Here are the error details:

 

Activity ID19211a12-837d-43fb-b13a-582f55347e6f
Request ID8b640f40-97be-437e-1a4c-5f250c407005
Correlation ID7312c91d-9be2-b63b-8ac5-bc5de83f5d4b
Status code 500
TimeThu Apr 20 2017 10:08:09 GMT+0200 (Central Europe Daylight Time)
Version13.0.1700.1829
 
Any help is much appreciated!
1 ACCEPTED SOLUTION
v-qiuyu-msft
Community Support
Community Support

Hi @vr_data_group,

 

The group creation in Power BI is now controlled by the group creation in Exchange Online. Please check in your O365 tenant whether group creation option is disabled. See: Prevent Users from Creating Groups in Office 365.

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-qiuyu-msft
Community Support
Community Support

Hi @vr_data_group,

 

The group creation in Power BI is now controlled by the group creation in Exchange Online. Please check in your O365 tenant whether group creation option is disabled. See: Prevent Users from Creating Groups in Office 365.

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-qiuyu-msft,

 

Many thanks for your reply. I will contact our O365 tenant.

 

Just out of curiosity: to create groups it is thus necessary to have a O365 license? What if a company uses another type of Microsoft Office product?

 

Regards,

Max

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