Unable to add user to workspace in PBI GOV

[GOVPBIuser]

I cannot add users to workspaces even though I was able to add them since we started using PBI.  They do show up in the add emails text box, and are valid emails from our AD group, but when I click the ADD button, the email is not added to the users list, but the SAVE button becomes enabled.  Even if I save then go back and look, the user never gets added.    This is in PBI GOV.

[v-frfei-msft]

Hi @GOVPBIuser ,

I recommend you to create a support ticket for help.
 
https://powerbi.microsoft.com/en-us/support/