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CIGRK's avatar
CIGRK
New Member
5 months ago
Solved

There was an error in the data gateway

Hello, I'm getting an error when trying to set up a connection to my gateway.  The error is: Unable to create connection for the following reason: There was an error in the data gateway.   It's n...
Need Help
  • CIGRK's avatar
    CIGRK
    5 months ago

    Thanks.  I actually just got it fixed.  I just re-created a brand new on-prem gateway vs using the recovery key after reinstall.  Copilot gave me a reason why that is, but I would have thought a recovery would have restored any keys needed to create a valid connection.  I'm new to all this and learning though.

CIGRK's avatar
CIGRK
New Member
5 months ago

Thanks.  I actually just got it fixed.  I just re-created a brand new on-prem gateway vs using the recovery key after reinstall.  Copilot gave me a reason why that is, but I would have thought a recovery would have restored any keys needed to create a valid connection.  I'm new to all this and learning though.

v-shchada-msft's avatar
v-shchada-msft
Icon for Community Support rankCommunity Support
5 months ago

Hello CIGRK,


We appreciate your effort and are glad to hear that your issue has been resolved. Your update will also help other community members address similar issues more efficiently.

Thank you.