Forum Discussion
There was a problem saving your refresh schedule. Please try again later.
- 1 year ago
This was 'sorted' through little help here unfortunatly. I was able to resolve the issue myself through a process of elimination.
This is a great question, and it’s something many Power BI users encounter when scheduling refreshes, even with Premium capacity. The error message you shared usually points to a configuration, service, or gateway issue rather than a licensing problem.
- Verify service and tenant status
Check Power BI Service Status (https://support.fabric.microsoft.com/en-us/status) to make sure there are no outages or issues in the US Central region (as indicated by your cluster URI). - Validate credentials
* Go to Settings → Data source credentials for your dataset.* Re-enter or refresh credentials for all sources, even if they appear current — expired tokens or subtle permission changes often trigger this error.
- Check gateway setup
If you are using an On-premises Data Gateway, make sure:
* The gateway is online and up-to-date.
* Data source mappings are correct.
* No pending gateway updates or expired service accounts.
- Look for refresh conflicts
Even with Premium:
* Ensure no other refresh job is running on the same dataset.
* Avoid overlapping or parallel refresh schedules.
* Test by temporarily removing one refresh slot and re-adding it.
- Test the dataset locally
Open the report in Power BI Desktop:
* Run a manual refresh.
* Check for schema changes, renamed/deleted columns, or permission issues that could block scheduled refresh.
- Use your error details
With your Activity ID and Request ID, open a case with Microsoft Support (https://support.fabric.microsoft.com/). These IDs will help them trace the backend logs for a precise cause. - Quick workaround
If the issue persists:
* Delete the refresh schedule.
* Re-publish the dataset.
* Create a new refresh schedule to reset the configuration.
I hope it will help.
- v-menakakota1 year ago
Community Support
Hi PseudoMe ,
Thanks for reaching out to the Microsoft fabric community forum.
I would also take a moment to thank Ilgar_Zarbali , for actively participating in the community forum and for the solutions you’ve been sharing in the community forum. Your contributions make a real difference.
I hope the above details help you fix the issue. If you still have any questions or need more help, feel free to reach out. We’re always here to support you.
Best Regards,
Community Support Team- v-menakakota1 year ago
Community Support
Hi PseudoMe ,
I hope the above details help you fix the issue. If you still have any questions or need more help, feel free to reach out. We’re always here to support you.
Thank you.
- v-menakakota1 year ago
Community Support
Hi PseudoMe ,
Can you please confirm whether the issue is sorted or not.
Thank you.