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Justair07's avatar
Justair07
Resolver I
6 years ago

The credentials provided for the AzureBlobs source are invalid

Hello, I have an AzureBlob storage account for images that I want to view in Power BI. I created my report in Power BI Desktop with the same credentials I saved and Published my report to in an App ...
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v-lili6-msft's avatar
v-lili6-msft
Community Support
6 years ago

hi  Justair07 

Please check your Azure Blob storage firewall configuration, the firewall setting of the azure storage account need to whitelist the IP address of the Power BI Service. If these IP address are not whitelisted, the access will not succeed.

 

Regards,

Lin

  • Justair07's avatar
    Justair07
    Resolver I
    6 years ago

    v-lili6-msft thank you for the reply. As you can see from the picture, my home region is West US:

    But from the download you shared with me of the region IP's, how do I know which one to use:

    • Justair07's avatar
      Justair07
      Resolver I
      6 years ago

      v-lili6-msft It took a long time but I tried 100 different IP's but Power BI Service will still not refresh without the credentials error. There must be something else I'm missing. It would take me a year to try all the IP's by manually entering them, see picture:

      • phetzel1's avatar
        phetzel1
        Advocate I
        6 years ago

        v-lili6-msft Any further guidance here? There is no reference to Power BI in the list of IPs that you recommended. Which IPs are necessary to whitelist? Additionally, if I am in US East 2, there are around 300 IP ranges to whitelist. There is a maximum of 100 IP rules possible for a Storage firewall.