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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

We couldn't authenticate with the credentials provided. Please try again - Using right credentials

Hi there

When I create the conection to the server I've got not problem to see the databases and them tables. However, if I try to create a new conection using a sql query I've got this error message:

I'm conected to the client's VPN and using Management Studio I do not have any inconvinient with my credentials.

I also added the port to the server but so far nothing seems to work.

What could be happening or what am I missing?

Regards

  • Hi Anonymous ,

     

    This maybe a permission/authentication error. When you ever connect to  your data source in an unauthorized account, the corresponding credential would be created. You may need to change credential,  go to “File –> Options and Settings –> Data Source Settings”, under “Global permissions”, select old SQL Server data source connections and click on Edit permission in Power BI Desktop, then connect to it and check if it is successful.

     

    If you still have this issue for Power BI, you'd better create a support ticket in Power BI Support , Scroll down and click "CREATE SUPPORT TICKET", or go to Issue forum  to get further help.

     

    Best Regards,

    Amy 

     

    Community Support Team _ Amy

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

8 Replies

  • v-xicai's avatar
    v-xicai
    Icon for Community Support rankCommunity Support

    Hi Anonymous ,

     

    This maybe a permission/authentication error. When you ever connect to  your data source in an unauthorized account, the corresponding credential would be created. You may need to change credential,  go to “File –> Options and Settings –> Data Source Settings”, under “Global permissions”, select old SQL Server data source connections and click on Edit permission in Power BI Desktop, then connect to it and check if it is successful.

     

    If you still have this issue for Power BI, you'd better create a support ticket in Power BI Support , Scroll down and click "CREATE SUPPORT TICKET", or go to Issue forum  to get further help.

     

    Best Regards,

    Amy 

     

    Community Support Team _ Amy

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • umanglakhani's avatar
      umanglakhani
      New Member

      Hi. I am trying to connect to an Excel file residing in my Organisational OneDrive. I copied the link to file and trying to connect via Web.

       

      I am using Organisational account for authentication. Even after "You are currently signed in" I am not able to connect to the data source. Can some please help. v-xicai 

       

       

      • Grapefarmer's avatar
        Grapefarmer
        Frequent Visitor

        When connecting PBI to a OneDrive hosted XLSX file, you need to be careful about where you obtain the link from, and edit it to remove the web? at the end. 

        With the target file open in excel, hit FILE--> info.  Click the copy path action button, and paste it into the web source box in PBI. delete any suffixes on the URL that state =WEB? 

        You may need to alter the autheniccation methods also to get it to work. 

        Screenshots avilable on this thread. 

        Solved: MS fabric PBI report Scheduled Refresh Disabled- D... - Microsoft Fabric Community

    • FortunateSon's avatar
      FortunateSon
      Regular Visitor

      WORKS
      many thanks !!!
      nevertheless it is so easy that I'm mad on my self I didn't figure it out by my own 😛

  • Anonymous's avatar
    Anonymous
    Not applicable

    What I found to work for me is to reconnect the sharepoint list again but a different way and recreate the dashboard.

     

    I reconnected the sharepoint list by connecting to online sharepoint list and instead of clicking the 1.0 option, click the 2.0 option and choose either of the two options from the dropdown.  With whatever option you choose from the dropdown it will load the data already configured/transformed and then go ahead and recreate the dashboard.  The difference between the two options is that one has more columns than the other which may benefit you depending on what your building. 

     

    I know no one wants to recreate their dashboard but I found this option to work for me and not give me that credential error again.  Hope this helps, I know this error is very annoying to deal with.

  • Anonymous is azure sql server? What is user type? It is AAD or SQL user? Did you try using Microsoft Account? How you are connecting in SSMS? Are you adding any other information like default database?

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi parry2k . Thanks for your reply.  Yes sir, this is an Azure Sql Server. On Management Studio I use a Sql Server Authentication, without any database by default. I also tried with the credentials but this did not work.

      • parry2k's avatar
        parry2k
        Icon for Super User rankSuper User

        Anonymous very hard to say why it is not working? In the drop-down list on your authentication screen, can you choose the server name? I'm not sure what is in that drop-down, is it a database name?