Forum Discussion
The On-premises data gateway installation has failed
- 8 years ago
Hi vuyala,
I would suggest you create a support ticket to get help of this issue.
Best Regards,
Qiuyun Yu
below message i got::
"gateway is configured correctly but is unreachable due to local network connectivity problems" also find attached snip
This is not yet resolved, can you please help me on this?
- v-qiuyu-msft8 years ago
Community Support
Hi vuyala,
Please check these:
https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-tshoot/#firewall-or-proxy
Best Regards,
Qiuyun Yu- vuyala8 years agoFrequent Visitor
Hi ,
thanks for reply
i have gone through the url but not able to resolve it.Below is the screen shot what i am getting error in the pbi server.
and also check below snap,here start /stop oprtoin is not avalable -is cause for this one? or is firewall issue?please help us
- v-qiuyu-msft8 years ago
Community Support
Hi vuyala,
Please launch the on-premise data gateway, then click Sign in use the Power BI service account then choose "migrate, restore, or take over an existing gateway" option. See: https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem/#install-the-on-premises-data-gateway
Best Regards,
Qiuyun Yu