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vuyala's avatar
vuyala
Frequent Visitor
8 years ago
Solved

The On-premises data gateway installation has failed

Hi , Grretings for the day! I am trying to installing the gateway in my machine but am facing problem. Can you please help me on this. In my system below two are displaying disable mode: Use y...
Gateways
  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    8 years ago

    Hi vuyala,

     

    I would suggest you create a support ticket to get help of this issue. 

     

     

    Best Regards,
    Qiuyun Yu

v-qiuyu-msft's avatar
v-qiuyu-msft
Icon for Community Support rankCommunity Support
8 years ago

Hi vuyala,

 

Have you installed the on-premise data gateway successfully? If not, please share installer log with us as suggested here: 

%localappdata%\Temp\On-premises_data_gateway_*.log

 

Also please note to install latest on-premise data gateway here follow this article. 

 

Best Regards,

Qiuyun Yu

vuyala's avatar
vuyala
Frequent Visitor
8 years ago

below message  i got::

"gateway is configured correctly but is unreachable due to local network connectivity problems" also find attached snip