Forum Discussion
The On-premises data gateway installation has failed
- 8 years ago
Hi vuyala,
I would suggest you create a support ticket to get help of this issue.
Best Regards,
Qiuyun Yu
Hi ,
Grretings for the day!
I am trying to installing the gateway in my machine but am facing problem.
Can you please help me on this.
In my system below two are displaying disable mode:
Use your data gateway (personal mode)
Use a data gateway
hence i cant able seleting the any one of them
and when am trying to installing saying that :
The On-premises data gateway installation has failed
It looks like you are trying to reinstall. Please uninstall the current version first.
here i uninstalled and again installed eventhough same problem
note: below msg displaying under data source settings
You don't have any gateway installed or configured for the data sources in this dataset. Please install a new personal gateway or configure the data source for an existing data gateway.
This dataset has been configured by ********
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Gateway connection
To use a data gateway, make sure the computer is online and the data source is added in Manage Gateways.
A new personal gateway is available to connect to on-premises data.Install nowLearn more
Use your data gateway (personal mode)
Use a data gateway. Thanking you !
- v-qiuyu-msft8 years ago
Community Support
Hi vuyala,
Have you installed the on-premise data gateway successfully? If not, please share installer log with us as suggested here:
%localappdata%\Temp\On-premises_data_gateway_*.log
Also please note to install latest on-premise data gateway here follow this article.
Best Regards,
Qiuyun Yu