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WWL_Dave's avatar
WWL_Dave
New Member
6 years ago

Support Catch 22

I’m on a trial version, liking what I see so far with respect to Xero dataset capability, but I keep getting a dataset refresh error. I’m of course reluctant to become a full subscriber if this is li...
Need Help
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi WWL_Dave ,

I can connect to my own xero template app on power bi service side.


According to your error messages, it seems like power bi can't pass the authorization. I think this should more related to your credentials, please double check on xero side to confirm it works.

Regards,

Xiaoxin Sheng

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hello Xiaoxin Sheng,

 

I am currently experiencing the same problem as the original poster. My user permission in Xero is Advisor and my two-step authentication is active.

 

Can you please elaborate on how to "double check on xero side to confirm it works."

Specifically, my error message reads:

 

oauth_problem=token_rejected&oauth_problem_advice=Token%20KQBVTRHKGVJSQIPVW54URELLPUKYVJ%20does%20not%20match%20an%20expected%20ACCESS%20token Table: Alerts.

 

Any help is appreciated! Thanks