Forum Discussion
Subscriptions disappared after app update
Hi AJ135 ,
We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and An the fix is being deployed with no clear ETA at this time. I will update here if there is any progress, please be patient.Best regards.
Community Support Team_Caitlyn
Hi,
I'm having a similar issue. My App subscriptions disappear, however, they only do so after I made changes to the report (for testing I just inserted a blue box visual on a report page which wasn't there before). If I refresh the App without having made any changes to the report previously, the subsciptions stay.
Is this intended bevaviour? I get that a subscription might disappear if I change the name of a page. But does it need to be removed every time I make the tiniest change? I need to make adjustments to my report on a regular basis. It would be super tedious, to manage subscriptions every time I need to make a change.
Cheers
Hi All,
info from Microsoft:
"I was able to reproduce the above behavior in internal environment and working internally to get more details on it. Below are some of the observation:
- The subscriptions are created on the App version of the report and if there is a republish activity on the report in workspace with or without any changes and the App is updated, then the subscriptions related to the republished report are missing. Other subscription are not impacted.
- If we update the app without any republish of report, then the subscriptions are not impacted.
- If the report is republished but app is not updated, then the subscription are not impacted.
- If the subscriptions are created on the report in workspace, then the subscription are not impacted unless the report page name is changed."
Thanks for the update! I'm curious if/when they will have it fixed.
