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volleydude's avatar
volleydude
Regular Visitor
2 years ago
Solved

Subscription from App in Service no Longer Attaching PDF

I have a Power BI subscription that attaches a PDF of a report from published App.  Starting Feb 10th 2024 the report did not attach the PDF. If I go to the edit the subscription the PDF and PPTX sel...
Need Help
  • volleydude's avatar
    volleydude
    2 years ago

    Hopped on a call with Microsoft this morning.  Solution was to republish the app.  I'm guessing that some change was made to Service on Feb 9th / 10th as there is a a new option for setting up subscriptions now in both the App and the Workspace.  Before republishing the App this only showed for Workspace Subscriptions

    Thanks GilbertQ for ruling out the easy stuff.

     

GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
2 years ago

Hi volleydude 

 

From your screen shot, it appears that the report is not in a power BI premium workspace. If you can just double check that the report and the app are in a premium workspace.

volleydude's avatar
volleydude
Regular Visitor
2 years ago

GilbertQ  Yes, workspace is definately premium capacity (see below).  It is affecting more than one workspace in our tenant and if I try a new subscription to another report in another workspace I get the same behaviour.

 

FYI Excel files attach just fine

 

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    2 years ago

    Hi volleydude 

     

    Could you check the Admin settings in the portal to see if someone maybe has stopped the sending out of PDF files?

    • volleydude's avatar
      volleydude
      Regular Visitor
      2 years ago

      If this is the setting you are asking for, it is enabled for the entire organization.  

       

      What is odd, is it works for the same reports within the workspace just fine.  It just sending the reports from apps that is the issue.  I want folks to use the App, not the workspace.