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Anonymous
Not applicable

Subscription Not Working: AdalDeviceObjectNotFoundInTenantErrorCode

‎10-05-2023 05:59 AM

All of my subscriptions stopped working today and I am receiving error emails with a Adal Device Object Not Found in Tenant Error Code AdalDeviceObjectNotFoundInTenantErrorCode. Please see screenshot below. I tried signing out and signing back in, but that did not resolve the problem. I have many subscriptions that are customized for my needs, so it would be extremely tedious to have to go and delete them all and create new ones.

johncannarella_0-1696510644778.png

 

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MarkPalmberg
Kudo Commander
Kudo Commander

‎07-16-2025 12:07 PM

We had what looks like the same issue occur this morning:

MarkPalmberg_0-1752692390244.png

I turned on the subscriptions for this user and re-sent them.

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Anonymous
Not applicable

‎10-11-2023 06:34 AM

We were able to resolve the issue by clicking edit, not make any changes, and then save it again.

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arvindsingh802
Community Champion
Community Champion

‎10-08-2023 10:36 PM

There was issue with email subscription that has been addressed now.

https://community.fabric.microsoft.com/t5/Service/Power-BI-Subscriptions-not-working/m-p/3424042 


If this post helps, then please consider Accept it as the solution, Appreciate your Kudos!!
Proud to be a Super User!!
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