Forum Discussion
Power BI Subscriptions not working
Hello,
From morning(09/11/23), we are not receiving subscription mails. We have tested a manual runs as well but didn't receive. The ones that were scheduled at 7am were delivered late 10AM. Is anyone facing similar issue? Please suggest.
Update: The issue reappeared today(09/18/2023). The subscriptions are getting delayed again. Please solve as soon as possible.
Thanks!
Sai
- Anonymous2 years ago
Hi all,
Thanks for all of your feedback. As checked the info in the problem ticket, it seems that the email can send as normal. Could you please check if it is OK in your side? Thank you.
Best Regards
34 Replies
- OlivetiFrequent Visitor
Same issue today (18/09/2023) - I am also going to raise a ticket with Microsft support as this is quite unaccepabtle - same issue two weeks in a row on Monday.
- W1z0Frequent Visitor
Good morning!
We are experiencing the same problem here.
Greetings
- fbottazzoliAdvocate V
Me too!
- fbottazzoliAdvocate V
It seems fixed
- welday007Frequent Visitor
It is not fixed for us as of September 11, 2023 at 11:00 am EDT.
- fbottazzoliAdvocate V
yes, just a few emails arrived to me that should have arrived 6 hours ago... I was hoping it was fixed 😞
- welday007Frequent Visitor
We also have the same problem. Is there a page where Microsoft posts outages in service? Do I need to open a support ticket? This is a big deal for my company.
- AnonymousNot applicable
Same problem here!
Did anyone open a ticket?
- olszyknAdvocate II
Still expericing issues as of 11:30AM. Here is another thread on the same issue. Power BI Subscription failed to send email
- olszyknAdvocate II
Update on subscriptions...
- AnonymousNot applicable
Hi olszykn & Anonymous & welday007 & fbottazzoli & POWERBI_INFRA
The problem has been reported to internal team, now it has been fixed. Please check if it is OK in your side?
Any comment or problem, please feel free to let me know.
Best Regards
- POWERBI_INFRAAdvocate I
- mcgillaAdvocate III
Still not working as of 1030am UTC in Europe
- seolio16New Member
To confirm, this is happening again today. Nothing has been delivered from UK or US locations.
- KEH2New Member
I have a PPU subscription but PBI is not letting me send reports via a subscriotion to other in my company. Appreciate any help.
Thanks, Kurt