Forum Discussion

POWERBI_INFRA's avatar
POWERBI_INFRA
Advocate I
2 years ago
Solved

Power BI Subscriptions not working

Hello,

 

From morning(09/11/23), we are not receiving subscription mails. We have tested a manual runs as well but didn't receive. The ones that were scheduled at 7am were delivered late 10AM. Is anyone facing similar issue? Please suggest.

 

Update: The issue reappeared today(09/18/2023). The subscriptions are getting delayed again. Please solve as soon as possible.

 

Thanks!

Sai

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi all,

    Thanks for all of your feedback. As checked the info in the problem ticket, it seems that the email can send as normal. Could you please check if it is OK in your side? Thank you.

    Best Regards

34 Replies

  • Oliveti's avatar
    Oliveti
    Frequent Visitor

    Same issue today (18/09/2023) - I am also going to raise a ticket with Microsft support as this is quite unaccepabtle - same issue two weeks in a row on Monday. 

  • W1z0's avatar
    W1z0
    Frequent Visitor

    Good morning!

    We are experiencing the same problem here.

    Greetings

    • welday007's avatar
      welday007
      Frequent Visitor

      It is not fixed for us as of September 11, 2023 at 11:00 am EDT.

      • fbottazzoli's avatar
        fbottazzoli
        Advocate V

        yes, just a few emails arrived to me that should have arrived 6 hours ago... I was hoping it was fixed 😞

  • welday007's avatar
    welday007
    Frequent Visitor

    We also have the same problem.  Is there a page where Microsoft posts outages in service? Do I need to open a support ticket?  This is a big deal for my company.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Same problem here!

    Did anyone open a ticket?

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi olszykn & Anonymous & welday007  & fbottazzoli & POWERBI_INFRA 

        The problem has been reported to internal team, now it has been fixed. Please check if it is OK in your side? 

        Any comment or problem, please feel free to let me know.

        Best Regards

  • To confirm, this is happening again today. Nothing has been delivered from UK or US locations.

  • I have a PPU subscription but PBI is not letting me send reports via a subscriotion to other in my company. Appreciate any help.

     

    Thanks, Kurt