Forum Discussion
Subscription Emails for Dashboards Not Working (but working for reports)
Hi there,
Problem brought to my attention yesterday that email subscription emails are not working. After troubleshooting, subs for reports DO work but subs for dashboards DO NOT work.
Any one else experiencing this?
Hi DavidAllan ,
I think you first need to make sure that the dashboard doesn't contain any unsupported visual objects, you can check out this documentation: Email subscriptions for reports and dashboards in the Power BI service - Power BI | Microsoft Learn
Also you can verify that your organization has not yet reached the maximum subscription limit and that you have the required permissions to create a dashboard subscription.
I also think you can verify that the subscription settings for the dashboard are correctly configured.
Best Regards
Yilong Zhou
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
2 Replies
There were 2 tiles in the Dashboard which were not rendering. I removed them and re-pinned them and the subscription worked! Thanks!
Hi DavidAllan ,
I think you first need to make sure that the dashboard doesn't contain any unsupported visual objects, you can check out this documentation: Email subscriptions for reports and dashboards in the Power BI service - Power BI | Microsoft Learn
Also you can verify that your organization has not yet reached the maximum subscription limit and that you have the required permissions to create a dashboard subscription.
I also think you can verify that the subscription settings for the dashboard are correctly configured.
Best Regards
Yilong Zhou
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
