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smmoore34's avatar
smmoore34
Icon for Advocate II rankAdvocate II
1 year ago
Solved

Subscribe to report not working

As I create and publish dashboards I often create report subscriptions to share via email. for the past 2 days when I try to subscribe to any report it just hangs. I have tried on a different compute...
  • v-lgarikapat's avatar
    1 year ago

    Hi smmoore34 ,

    Thanks for reaching out to the Microsoft fabric community forum.

    Akash_Varuna ,

    Thanks for your prompt response

    smmoore34 

    Below are a few troubleshooting steps

    Microsoft 365 admin to look at the Service Health Dashboard. Try opening the report in incognito or private mode and see if you can subscribe that way   this clears out any browser junk. You could also test the mobile app to see if subscriptions work there. Next, publish a simple report (like one with just a table or bar chart) in a fresh workspace and try subscribing to that   if it works, your original report might have visuals or settings causing the issue. Ask your admin to double check if the Email subscriptions setting is still turned on in the Power BI Admin Portal and that no company policies or email rules are blocking it. Since you already tested on different machines and accounts,

     

    Solved: Power BI Subscriptions not working - Microsoft Fabric Community

    Solved: Re: Power BI Subscription Error - Microsoft Fabric Community

    Email subscriptions for reports and dashboards in the Power BI service - Power BI | Microsoft Learn

     

    If this post helped resolve your issue, please consider the Accepted Solution. This not only acknowledges the support provided but also helps other community members find relevant solutions more easily.

    We appreciate your engagement and thank you for being an active part of the community.

    Best regards,
    LakshmiNarayana