Forum Discussion

RGI's avatar
RGI
Helper III
7 years ago

Something went wrong ... ReasonPrivacyError

I'm getting this error when trying to refresh a dataset   Something went wrong Cannot connect to the mashup data source. See error details for more information. Please try again later or contact ...
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v-jiascu-msft's avatar
v-jiascu-msft
Microsoft Employee
7 years ago

Hi RGI,

 

Please share the IDs. I can find something in the log database. 

According to the error messages, I would suggest you change the privacy level. Please refer to the snapshot below. 

Something-went-wrong-Reason-Privacy-Error1

 

 

Best Regards,
Dale

RGI's avatar
RGI
Helper III
7 years ago

These are the IDs:

 

Activity IDb852608a-938e-413d-b874-66f4e89d1238
Request IDcb14abaf-6b27-46ec-a74d-cf5adf2d4274
 
I'll try your suggestion, although I believe the developer that just left already tried that. He managed to refresh the data using his personal gateway, but it's failing on the enterprise gateway.
  • RGI's avatar
    RGI
    Helper III
    7 years ago

    Setting the privacy to none made no difference.

    Any other suggestions?

    • v-jiascu-msft's avatar
      v-jiascu-msft
      Microsoft Employee
      7 years ago

      Hi RGI,

       

      Can you share the Power Query code in the Query Editor? 

      What are the data sources?

      The IDs are too old. I only find that it kept saying Personal gateway isn't available. 

       

      Best Regards,
      Dale

      • RGI's avatar
        RGI
        Helper III
        7 years ago

        This is the latest error message:

         

        Something went wrong
        Cannot connect to the mashup data source. See error details for more information.
        Please try again later or contact support. If you contact support, please provide these details.
        Underlying error code-2147467259 Table: Departments.
        Underlying error message[Unable to combine data] Section1/Departments/AutoRemovedColumns1 references other queries or steps, so it may not directly access a data source. Please rebuild this data combination.
        DM_ErrorDetailNameCode_UnderlyingHResult-2147467259
        Microsoft.Data.Mashup.MashupSecurityException.DataSources[{"kind":"Teradata","path":"Db"}]
        Microsoft.Data.Mashup.MashupSecurityException.ReasonPrivacyError
        Cluster URIWABI-NORTH-EUROPE-redirect.analysis.windows.net
        Activity IDb5961221-9cf8-4c92-a6e6-a8146d507d2d
        Request ID88694e27-61d5-1016-8aef-febcecdf8b12
        Time2018-11-19 17:09:24Z

         

        There are many querys - and it seems to fail randomly in different places.