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tom_leto's avatar
tom_leto
New Member
6 years ago
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Date and Time: 2019-12-05 05:50:07Z
ActivityId: ef492bfe-b425-4bb8-ab57-280e97f274a0

 

Getting the above error message when trying to access app.powerbi.com.

 

What to do?

21 Replies

  • petersoelberg's avatar
    petersoelberg
    Frequent Visitor

    Having the same issues in Denmark. 

     

    I'm able to access all of our workspaces from the iOS app. 

  • We're having the same issue in Denmark on multiple accounts. Seems like a server outage in the Northern Europe cluster?

    • Thorbjoernml's avatar
      Thorbjoernml
      New Member

      It is working for us now again in Denmark. So it have to be a server hickup.

      • Anonymous's avatar
        Anonymous
        Not applicable

        Been working on/off for an hour now. I can login, my boss cannot. 

         

        Hope it's stable now 🙂 

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi, 

     

    We are having some problems also in Slovenia. When opening online verison of alreday published dashboard, noting happpens. What can i do? 

     

    Thanks.

    Katja 

    • Jano's avatar
      Jano
      Helper III

      Same issue in northern Germany. Can't login to PowerBI Service to view the reports etc.

      Mobile view is still working though!

  • Anonymous's avatar
    Anonymous
    Not applicable

    Similar problem since early this morning in Germany. 

  • Anonymous's avatar
    Anonymous
    Not applicable

    We have the same issue in Utrecht, the Netherlands. What to do? 

    • Anonymous's avatar
      Anonymous
      Not applicable

      It's working again now!

      • chrisbues's avatar
        chrisbues
        Frequent Visitor

        Same here in East US. No reports load. And nothing on the Service Health dashboard. Just a Tweet and this post, both of which are a totally inappropriate way to report an outage that's lasted six hours. Come on MS, you can (and should) do better.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Based in Germany,

       

      Problem is still persist. 

       

       

      • Johannes_Vink's avatar
        Johannes_Vink
        Frequent Visitor

        Since 09:00 CET it is working for us. North Europe (Ireland). Chrome login was not working before, IE/Edge did work most of the time.

  • Arkturian's avatar
    Arkturian
    Regular Visitor

    Issues in East Canada with logging in and if login works, reports won't load.

    • v-xuding-msft's avatar
      v-xuding-msft
      Community Support

      Hi guys,

      I think it is caused by the Power BI planed maintenance. Please reference: https://powerbi.microsoft.com/en-us/support/.

      Best Regards,

      Xue Ding

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

      • v-xuding-msft's avatar
        v-xuding-msft
        Community Support

        Hi tom_leto ,

        Guys, as I know, Power BI Maintenance have already completed. Can you please check if the reports, dashboards and etc. load normally in your machine? If the Service work fine, please accept the helpful answer as a solution. Then we are able to close the thread. Thanks in advance.

         

        Best Regards,

        Xue Ding

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Getting this issue today again.

    But the portal says 

    " Service Outage/Degradation - No known issues: Power BI is running smoothly "

     

    Can you confirm where can I find out about any scheduled maintenance.

    Have not received any alert so far..

     

    Unable to log on to PowerBI desktop also.

     

    !! Thanks in advance !! 

    • Johannes_Vink's avatar
      Johannes_Vink
      Frequent Visitor

      Are you using the India Central Region? I see that the Power BI status page has been updated:

      "Power BI users in India Central Region may experience issues while trying to login, load,. and refresh reports. There is an ongoing Azure Storage outage. Azure Engineers are investigating the issue, up to date status on the investigation can be found at https://status.azure.com/en-us/status. Power BI engineers are working to transfer traffic to a backup location, an update will be provided soon."