Forum Discussion

Cyber81's avatar
Cyber81
Frequent Visitor
9 years ago

Snowflake-based project update via gateway

Hello,

I have issues setting up gateway to automatically update Snowflake database-based project. I fill in all required fields yet still get an error. Please see screenshot below.

Thank you for your help,

Jiri

13 Replies

  • v-haibl-msft's avatar
    v-haibl-msft
    Microsoft Employee

    Cyber81

     

    Have you downloaded the latest on-premises gateway? According to this blog, after you install this month’s Gateway update, you will be able to register your Snowflake instances in the “Add Data Source” page within the Power BI Service.

     

    Best Regards,
    Herbert

  • Cyber81's avatar
    Cyber81
    Frequent Visitor

    v-haibl-msft
    Hello Herbert,

    actually yes, I have done so. I have downloaded both new version of PBI Desktop (2.48.4792.481) and Gateway (14.16.6390.2). PBI Desktop Snowflake connector is production version, not beta. In PBI Service I can see an option to add Snowflake database (which wasn't there before July) and the screenshot above is from adding credentials using this source.
    Previously (this June) I was able to connect to the same Snowflake database using ODBC connector and it worked fine.
    Anyways, does it really need to connect through Gateway? I was hoping PBI Service would connect directly to Snowflake database.

    Thanks for any other comments,
    Jiri

  • v-haibl-msft's avatar
    v-haibl-msft
    Microsoft Employee

    Cyber81

     

    Could you please help collect the fiddler traces during register your Snowflake instances in the “Add Data Source” page within the Power BI Service?

     

    Best Regards,
    Herbert

  • v-haibl-msft's avatar
    v-haibl-msft
    Microsoft Employee

    Cyber81

     

    It seems that you've already resolve the original problem by re-installing the 64 bit version Snowflake driver. You only need to register the on-premises data gateway with correct server and database name.

     

    Best Regards,
    Herbert

  • Cyber81's avatar
    Cyber81
    Frequent Visitor

    Issue resolved.

    The problem was eventually solved by:
    1) uninstalling the gateway
    2) rebooting PC
    3) re-installing the gateway
    4) removing the data source from PBI service
    5) adding new data source to PBI service using snowflake warehouse name as database name

    Thanks to v-haibl-msft for help!

  • Anonymous's avatar
    Anonymous
    Not applicable

    So why are we installing On-Premise Gateway? I want to connect to Snowflake directly. I installed On-Premise Data Gateway and I added a Snowflake data source to: https://app.powerbi.com/groups/me/gateways/. The 'Test Connection' button indicated the connection was successful. However, I'm still receiving a message to install a personal gateway. 

     

    Activity ID05f8ecfd-c379-4cb0-b030-d803b84074be
    Request ID7dff757c-1cf9-11bc-e6cb-ab737b1e2356
    Correlation IDb136ecb4-50bb-7e9c-f5bf-24f43b8ae1b8
    TimeWed Jul 26 2017 17:06:25 GMT-0500 (Central Daylight Time)
    Version13.0.1930.145
    • Cyber81's avatar
      Cyber81
      Frequent Visitor

      Yes, I absolutely agree, connecting directly to Snowflake would make much more sense :)