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AndreiaCardoso's avatar
AndreiaCardoso
New Member
9 years ago
Solved

Sharing dashboards

Hi,   Since 01/06, I'm having troubles with sharing my existing dashboards with other accounts that had access in the past and already upgraded their accounts to Pro Trial account.   I tried agai...
  • v-yulgu-msft's avatar
    v-yulgu-msft
    9 years ago

    Hi AndreiaCardoso,

     

    From this document, users who decline the extended Power BI Pro trial offer or are ineligible for the offer will continue using the Free version of Power BI without the sharing and collaboration capabilities. So, please first make sure those pro trial account are activated, not expired.

     

    Second, are those pro trial accounts outside your organization? Does this problem only occur to Pro trial accounts? If you are sharing dashboard with external clients, and they are not able to access the dashboard. It is a know issue has been reported internally. PG are continuing to develop a fix. Thanks for your understanding.

     

    Best regards,
    Yuliana Gu

v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
9 years ago

Hi AndreiaCardoso,

 

From this document, users who decline the extended Power BI Pro trial offer or are ineligible for the offer will continue using the Free version of Power BI without the sharing and collaboration capabilities. So, please first make sure those pro trial account are activated, not expired.

 

Second, are those pro trial accounts outside your organization? Does this problem only occur to Pro trial accounts? If you are sharing dashboard with external clients, and they are not able to access the dashboard. It is a know issue has been reported internally. PG are continuing to develop a fix. Thanks for your understanding.

 

Best regards,
Yuliana Gu