Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Sharing dashboard with external users

Hello Community   I have an issue. I am trying share a dashboard with an account out of my organization, but the account has a power BI account and Pro License.      When the user follows the li...
Dashboards
v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
9 years ago

Hi Anonymous,

 

Would you please translate the error message display in the image to English for our better understanding?

 

In addition, is the dashboard shared from a Group Workspace or My Workspace? Which data source did this report connect to? Please share detail information for us to test it.

 

Best Regards,
Qiuyun Yu

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi v-qiuyu-msft

 

error message says : 

 

It has had an error 

please try again later or contact techcnical support. Please send this detalis if you keep in touch with them 

 

Activity ID : 4d6e2924-a250-4f5b-aaa9-41b06de52648

Request ID : a3ea84dd-c698-c1f7-6ed6-62857cec45c

Correlation ID: 41071638-97a6-2465-f826-f3e8e07d5bca

Time: Thu Mar 23 2017 13:46:06 GMT -0500 (Pacific Est Time, SouthAmerica

Version: 13.0.1700.1501

Cluster URL https://wabi-us-north-central-redirect.analysis.windows.net/

 

Dashboard is shared in my workspace

 

This report connect to : Salesforce and excel files. This excel files are hosted in a SharePoint

 

Thank you and best regards

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    9 years ago

    Hi Anonymous,

     

    Regarding this issue, I wold suggest you create a support ticket at the end of this site to get dedicated support.

     

    Best Regards,
    Qiuyun Yu

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Thank you !