Sharing dashboard with external users

[Anonymous]

Hello Community

I have an issue. I am trying share a dashboard with an account out of my organization, but the account has a power BI account and Pro License. 

When the user follows the link, he is directioned to his own workspace and it displays a message "This reports was deleted or not exist".

How can I share dashboard with this user? 

thanks !

[v-qiuyu-msft]

Hi @Anonymous,

You can follow this article to share dashboard outside/inside of the organization.

The end user needs to copy the dashboard link get in received email, then open a Inprivate browser to paste this link and go. See: When you share your dashboard with people outside your organization.

Best Regards,
Qiuyun Yu

[Anonymous]

Hello,  @v-qiuyu-msft

I follow your instructions, the user can view the dashboard but when he tried access to report, this message shows it.

Thank you and best regards 

[v-qiuyu-msft]

Hi @Anonymous,

Would you please translate the error message display in the image to English for our better understanding?

In addition, is the dashboard shared from a Group Workspace or My Workspace? Which data source did this report connect to? Please share detail information for us to test it.

Best Regards,
Qiuyun Yu

[Anonymous]

Hi @v-qiuyu-msft

error message says : 

It has had an error 

please try again later or contact techcnical support. Please send this detalis if you keep in touch with them 

Activity ID : 4d6e2924-a250-4f5b-aaa9-41b06de52648

Request ID : a3ea84dd-c698-c1f7-6ed6-62857cec45c

Correlation ID: 41071638-97a6-2465-f826-f3e8e07d5bca

Time: Thu Mar 23 2017 13:46:06 GMT -0500 (Pacific Est Time, SouthAmerica

Version: 13.0.1700.1501

Cluster URL https://wabi-us-north-central-redirect.analysis.windows.net/

Dashboard is shared in my workspace

This report connect to : Salesforce and excel files. This excel files are hosted in a SharePoint

Thank you and best regards

[v-qiuyu-msft]

Hi @Anonymous,

Regarding this issue, I wold suggest you create a support ticket at the end of this site to get dedicated support.

Best Regards,
Qiuyun Yu

[Anonymous]

Thank you !