Forum Discussion

borutsustar's avatar
borutsustar
Helper I
5 years ago
Solved

Sharing content with external users - problem with license!

Hi.

 

I created workspace for my external users. Then I created Power BI App and share this app with external user. The user was sucessfully accepted the invitation.

But the problem begin, when the user access the app. He get a warrning, that he need Power BI Premium per user licence. That's bizare!

I know, that he need Pro licence and this is it.

 

I use Pro licence and external user use Pro licence, too. The workspace, that i created, is not in Premium per user capacity! 

 

What am I doing wrong?

 

From the MS documentation, external user with whom i share content, need only Pro licence (in case i don't use Premium license).

 

  • Hi.

     

    I would like to inform you that I have solved the problem.

     

    Our solution (approach 3) is working perfectly fine now. Guest user's Pro licence is enought for this approach to work!

     

    What did I done...I added/invited another external user to access my PB content. Second user did't get warrning to upgrade Pro license to Premium Per user after she accepted the invitation and accessed the PB content. Obviously a Pro license is enough.

    Then, the first user, which has license issue, has removed the Power BI Premium per user trial license from his account and she still retained access to the content with his Pro license. 

     

    So, the problem are solved. But I still don't know, why first quest user get warrning to upgrade his Pro license to Premium per user, before she accessed PB content. This still remains a mystery!

20 Replies

  • aj1973's avatar
    aj1973
    Community Champion

    Hi borutsustar 

    An external user with or without a Pro license when he is from outside your organization. If his pro license from outside your organization then he can not access your workspace. So either the workspace will be under premium capacity or you add him to your organiztion as an external user of Power bi like in this eample

     

     

     

    • borutsustar's avatar
      borutsustar
      Helper I

      Hi.

       

      I already invited this user as quest user from the Azure portal. The user has successfuly accepted my invitation, so she can access content in the my Azure AD tenant.

      I then created an App and add this user in Access list. The user get an email with a link to the app. Now, when she try to access an app, she get a warrning, that she need Power BI Premium per user license.

       

      Based on MS documentation from here (https://docs.microsoft.com/en-us/power-bi/guidance/whitepaper-azure-b2b-power-bi), she only need Power BI Pro license!

       

      After she used Premium per user trial license, she can access my app. Why? Why she cannot use my app with Pro license?

       

      What am I doing wrong?

       

      I did everything "by the book".  

      • aj1973's avatar
        aj1973
        Community Champion

        In the Apps (workspace) did you add her external email here ?

         

         

  • Hey borutsustar can you give me a hand, you seem an expert to my amateur-ish eyes. Hey my situation is not equal to yours buy you may help. I'm trying to give external users that dont have a licence access to my workspace published with my Pro license, but in such a way that those users use as their login credential their own email domain. How can I do that?

     

    Check my post here:

     

    https://community.powerbi.com/t5/Service/How-to-create-a-user-that-logs-in-with-his-own-email-to-my/m-p/1975531

     

    Best,

     

    Alex

     

    • borutsustar's avatar
      borutsustar
      Helper I

      Hi, Alex.

       

      In your situation, you should use Approach 2, "Contoso assigns Power BI Pro licenses to quest users". This approach enable you to assign you own Pro license (from your organization) to quest user. In this case, quest user use his own PB account, created in his own domain.

      You simply add quest user to your tenan as quest user (she must accept the invitation first), then from Office 365 admin portal assign Pro licence to quest user. She can use assigned Pro licence only within your tenant, not in his own tenant.

       

      Remember, you acctually buy Pro licence for your quest user.

       

      Here is a link to access documentation about sahring content to external users:

      https://docs.microsoft.com/en-us/power-bi/guidance/whitepaper-azure-b2b-power-bi

       

      Let me know if you have any problems with implementation.

       

      Bye, Borut