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Valnus
Helper II
Helper II

Sharing a Dashboard

Hi 

So my setup.   

Postgress data server at our HQ and I am working form home connected via VPN.  I publish the report and it appears in my workspace. 


I share the report to people in Org but they get a error when trying to access it. 

Also I am unable to setup the refresh to the data source either as the server gives me the error and the detials is correct 

Failed to update data source credentials: An error happened while reading data from the provider: 'An attempt was made to access a socket in a way forbidden by its access permissions'Show details

Do I need to setup a gateway on myside for a reason ? 



 

1 ACCEPTED SOLUTION
v-henryk-mstf
Community Support
Community Support

Hi @Valnus ,

 

Are you getting this error message?

vhenrykmstf_0-1653642809131.png

 

For such error messages, there may be a problem in PostGreSQL, such as firewall or TCP/IP, etc. Refer to the similar solutions below.

vhenrykmstf_2-1653642838641.png

Solved: data source credendial update error - Microsoft Power BI Community

 

Or you can refer to the following link for troubleshooting.

Troubleshooting PostgreSQL Database Connection Issues | The Solarium (wordpress.com)

PostgreSQL Documentation: unix_socket_permissions parameter (postgresqlco.nf)


Best Regards,
Henry


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-henryk-mstf
Community Support
Community Support

Hi @Valnus ,

 

Are you getting this error message?

vhenrykmstf_0-1653642809131.png

 

For such error messages, there may be a problem in PostGreSQL, such as firewall or TCP/IP, etc. Refer to the similar solutions below.

vhenrykmstf_2-1653642838641.png

Solved: data source credendial update error - Microsoft Power BI Community

 

Or you can refer to the following link for troubleshooting.

Troubleshooting PostgreSQL Database Connection Issues | The Solarium (wordpress.com)

PostgreSQL Documentation: unix_socket_permissions parameter (postgresqlco.nf)


Best Regards,
Henry


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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