Forum Discussion
[Sharing Outside Organization] Invitation code is Invalid
I am facing a problem where I create a report for my clients and trying to share to them (outside organization.)
Most users that I shared with, everything went ok. However, only one user have problem cannot accept my invitation as seen below. [Everyone has Power BI Pro]
I just wonder what can be the caused and how to fix it.
Thank you in advance
Supanut
9 Replies
Hi Anonymous,
How did you share report with this client? Directly copy the shared link and send to him or click the share button and add his email address? Please check whether his account is listed in the "Access" tab.
Was this client a direct recipient that you shared with? That is to say, he click the link you shared with him rather than got the link from other recipients.
Was this client able to view the report shared by others?
Regards,
Yuliana Gu
Hi,
I am having this same issue, has there been any updates?
I shared the report by clicking the share button and adding his email address. His account is listed in the access tab and beside it still shows ' cancel invite'.
He was a direct receipient. He clicked the link directly from his mail inbox.
Not sure what you mean, he's completely unable to view the report.
Thanks,
Dan
