Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

[Sharing Outside Organization] Invitation code is Invalid

    I am facing a problem where I create a report for my clients and trying to share to them (outside organization.)   Most users that I shared with, everything went ok. However, only one user ha...
Need Help
Anonymous's avatar
Anonymous
Not applicable
7 years ago

Hi,

I am having this same issue, has there been any updates?

 

I shared the report by clicking the share button and adding his email address. His account is listed in the access tab and beside it still shows ' cancel invite'.

 

He was a direct receipient. He clicked the link directly from his mail inbox.

 

Not sure what you mean, he's completely unable to view the report.

 

Thanks,

Dan

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Anonymous :  i am also facing the same did you solve it?

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Nothing yet. I am confident this is a microsoft issue... waiting for an official response from them.

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Anonymous : do you use external b2b users who are having the gmail or hot mail . Is there any possible way to share the reports to gmail accounts?

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        Anonymous No they definitely need a microsoft personal or O365 account.

         

        We solved the issue by the way, it had to do with multiple emails for the same person in active directory.