Forum Discussion
Shared dashboard locked
Hi,
It appears that the recipient has two accounts. One with a free license and one Pro-license. I shared the dashboard with her free license account. So that was the problem! Sharing the dashboard with her Pro-account was succesfull.
Thank you all for your suggestions.
Kind regards
Anke
Hi Anke,
So I don't have to worry about the lock :smileyhappy:.
Yes, the lock icon is ok.:smileyhappy:
The user gets a “Something went wrong!” error when she clicks on one of the visuals in the dashboard.
So she can view the shared dashboard, but when she clicks on one of the visuals in the dashboard, she gets an error, right? Is there any detailed error message about "Something went wrong!".
Regards
She can view the dashboard, but in every tile she only sees the Power BI icon.
When she clicks on a visual the error she gets is the following:
Kind regards
Hi Anke,
Based on my research, the error above usually occurs when the data source wasn't reachable, or the source may be slow. Have you tried sharing this dashboard to another external user to see if the issue remains?
In addition, I would suggest that you also open a ticket on Power BI Support for better assistance on this issue.:smileyhappy:
Regards
Hi,
It appears that the recipient has two accounts. One with a free license and one Pro-license. I shared the dashboard with her free license account. So that was the problem! Sharing the dashboard with her Pro-account was succesfull.
Thank you all for your suggestions.
Kind regards
Anke