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Anke's avatar
Anke
Frequent Visitor
9 years ago
Solved

Shared dashboard locked

I shared my dashboard with a user outside my organisation. The other user gets an email with a link to the dashboard. But the dashboard is locked for the other user. There is a lock next to the dashb...
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  • Anke's avatar
    Anke
    9 years ago

    Hi,

     

    It appears that the recipient has two accounts. One with a free license and one Pro-license. I shared the dashboard with her free license account. So that was the problem! Sharing the dashboard with her  Pro-account was succesfull.

     

    Thank you all for your suggestions.

     

    Kind regards

    Anke

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi Anke,

Is it possible that the recipient doesn't have permissions to the data?

Is RLS on?

 

- Michele

Anke's avatar
Anke
Frequent Visitor
9 years ago
Hi Michele,

No RLS is on. The access to the database is via DirectQuery mode. I also shared the dashboard with a colleague and he can see all visuals.

Anke