Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Reply
tharveen
New Member

Shared Report not accessible to external users

Untitled picture (3).pngUntitled picture 2.png

 

Hi all, 

 

Recently I have tried to share a report to a client of mine. The client clicked the report and they tried to login and received message " We can;t get you there from here".

 

Also, asked the client to login into www.powerbi.com site and found another error as per the screenshot.

 

I have not faced this issue before with my other client. So, I not sure what is the issue and what steps taken to resolve it. If can;t what is the right explanation to be given for this issue to the client.

 

Please help if you may.

5 REPLIES 5
lbendlin
Super User
Super User

as it says in the message - the client needs to clarify with their IT department if they can be allowed to login to powerbi.com (and be allocated a Power BI Pro license) or not.

Thank you Ben. Additional Questions...

Do they need pro-license? Can a free license suffice?

My understanding is that external users need a Pro license to access your data.

Incorrect, if you have a Permium capacity workspace then an external user can access your content using a free account.

Helpful resources

Announcements
Europe Fabric Conference

Europe’s largest Microsoft Fabric Community Conference

Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.

Power BI Carousel June 2024

Power BI Monthly Update - June 2024

Check out the June 2024 Power BI update to learn about new features.

PBI_Carousel_NL_June

Fabric Community Update - June 2024

Get the latest Fabric updates from Build 2024, key Skills Challenge voucher deadlines, top blogs, forum posts, and product ideas.

Top Solution Authors