Forum Discussion

KaD's avatar
KaD
Frequent Visitor
8 years ago
Solved

Shared Dashboard Loading Error

Hello,   I hope someone can help with the following topic: Our endusers (with pro-licence) are facing issues in displaying a shared dashboard and report unless they are added as members to the app...
  • KaD's avatar
    KaD
    8 years ago

    Hi guavaq,

     

    thanks again. I deleted the RLS and the dashboard is visible. So, although RLS was not assigned it affected the shared dashboard. I therefore do some research on setting up RLS properly.

GilbertQ's avatar
GilbertQ
Super User
8 years ago

Hi KaD

 

I have just shared an App to a user (Who has a Pro License)

 

And they can see the reports and dashboards without any issues.


The only thing i can think of due to your issue, is have you enabled Row Level Security and or created Roles?

  • KaD's avatar
    KaD
    Frequent Visitor
    8 years ago

    Hi guavaq,

    thanks for your reply. Created yes, but not assigned to any email addresses. I will delete them and check whether the dashboards are visible afterwards. Nevertheless shouldn't it work anyhow? Or what would be the way when using RLS?

     

    • GilbertQ's avatar
      GilbertQ
      Super User
      8 years ago

      Hi KaD

       

      When RLS is applied they will still get to see the App and will only see their required data.

      • KaD's avatar
        KaD
        Frequent Visitor
        8 years ago

        Hi guavaq,

         

        thanks again. I deleted the RLS and the dashboard is visible. So, although RLS was not assigned it affected the shared dashboard. I therefore do some research on setting up RLS properly.