Forum Discussion
DHB
7 years agoHelper V
Shared Dashboard Error
I've run into a problem when sharing dashboards. When the person receiving the dashboard clicks the link they go to a gray screen and nothing happens. If they log in they can access the report tho...
- 7 years agoHi there.
There is a known issue which you can find under the support page
GilbertQ
7 years agoSuper User
Hi there
What if you remove the shared dashboard from the user and send it again?
What happens then.
What if you remove the shared dashboard from the user and send it again?
What happens then.
- DHB7 years agoHelper V
No same thing,
the person who received the dashboard in the test I just ran got the gray screen again with an address that starts with "https://app.powerbi.com/InvitationSignUp?" although I'm not sure if this gives us any clues about what's going on.
- GilbertQ7 years agoSuper UserHi there
Does the user you shared the report with belong to the same email address (Tenant)?
Does the user you shared the report with have Power BI Pro?- DHB7 years agoHelper V
The user I shared with has a PBI Pro License. I don't really understand the tenancy thing, but our organisation has a number of licenses in O365.