Forum Discussion

ldwf's avatar
ldwf
Helper V
1 year ago
Solved

Set Alert option not visible

A colleague that is the owner of a dashboard and also has administrator rights is not seeing the 'Set Alert' option on his dashboard.  He is the owner of the dashboard and has admin rights in the workspace, so why is he not able to see it?  Thanks

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  • Hi ldwf ,

    Thanks for getting back and sharing the update Can you confirm if the dashboard tiles are pinned from a live report connection or a dataset? Sometimes, alerts won’t work if the tile is from a live connection like Analysis Services.Please check if the dataset used in the dashboard is in a Premium workspace but not connected through a DirectQuery live connection  alerts don’t work with certain live connections.

     Make sure that the dashboard is in a workspace where alerts are supported for example, personal workspaces (My Workspace) do support alerts, but live connections can stop them from appearing.

    I hope this information is helpful.

    If the answer is helpful, please click "Accept Answer" and “upvote” it to guide others facing the same concern.

13 Replies

  • did they select a suitable visual backed by a measure?

    • ldwf's avatar
      ldwf
      Helper V

      For myself and others, the icon appears as soon as we open the dashboard; i.e, we don't click on any visuals, but for this individual (who owns the dashboard and has admin rights to the workspace) the icon does not appear at all.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Does the user who cannot see the "Set Alert" have a pro license?

    • ldwf's avatar
      ldwf
      Helper V

      our capacity is a Premium capacity.  I believe our licensing is not per user.  He does have pro license

      • Anonymous's avatar
        Anonymous
        Not applicable

        I'd start to look at possible 'user error' reasons.  Is the person on the correct screen?  If you follow your own steps on that persons machine, does it suddenly appear?

  • v-hjannapu's avatar
    v-hjannapu
    Community Support

    Hi ldwf,
    Thank you  for reaching out to the Microsoft fabric community forum.

    You said others see the icon on opening the dashboard without clicking anything. Alerts are usually set on specific tiles like cards or KPIs with numbers. Ask them to click the three dots (...) on a tile and look for Manage alerts.
    Sometimes the screen doesn’t load properly. Ask them to refresh the page, clear browser cache, or try another browser like Chrome or Edge. They can also check the Power BI mobile or desktop app. Double-check if the workspace is Fabric enabled in the admin portal. Make sure "Users can create Fabric items" is turned on.
    still you are facing any issue reach out to us we will happy to help you.
    If this solution worked for you, kindly mark it as Accept as Solution and feel free to give a Kudos, it would be much appreciated.

    Thank you,
    Harshitha.

     

    • v-hjannapu's avatar
      v-hjannapu
      Community Support

      Hi ldwf,

      Just wanted to check if you had the opportunity to review the suggestion provided?

      If the response has addressed your query, please Accept it as a solution and give a 'Kudos' so other members can easily find it.

       

      Best Regards,

      Harshitha.

      • ldwf's avatar
        ldwf
        Helper V

        Unfortunately problem is not solved.  I'm open to other suggestions