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d4rren's avatar
d4rren
Frequent Visitor
2 years ago

Service refresh issue - please help

Hi I created a report with a mixture of a web connection (leankit), excel file on my PC and connection to SQL.  This report works fine and refreshes on my desktop version but when published and refre...
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d4rren's avatar
d4rren
Frequent Visitor
2 years ago

thanks again v-jiewu-msft

 

I applied settings suggested, however I did not have a 'cloud connection' to leanit set up.  I created a new cloud connection for leankit (so I had 2 connections, one web through my on premis gateway, and one cloud - both with the same settings) - very confusing.  I still cannot get this to work.

Here are my datasource settings:

 

 

and my on-premises data gateway settings


any suggestions? I am still getting the same refresh error

Anonymous's avatar
Anonymous
Not applicable
2 years ago

1.You can also check the gateway version is up to date.

2.Try to clear the brower's cache.

 

Best Regards,

Wisdom Wu