Forum Discussion
Service Refresh Issue - Visuals one hour behind refresh time
rgreener - It's almost certainly because of time zone somehow. So in the Service it is running at 9AM but wherever the data source is located it is only 8AM?
Hey there and thanks for the reply,
In the service the update runs at 8am, finishes at 8:05 and all visuals show only through 7am. That pattern continues with each update throughout the day!
Thank you!
dataset creation and service update are same location, EST forgot to mention that
rgreener ,
Can you provide some sample data about what you are displaying in your visual? That would be better to understand your scenario.
Thank you. The visuals are very simple showing avg response times for different vehicle types in an area line chart along with some cards dispalying those same metrics. The data set is comprised of service date, time, response time( calculated from two other fields) , lat and long ; the data set looks only at current day. Much thanks for any guidance
