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RSGhelp's avatar
RSGhelp
Frequent Visitor
5 years ago
Solved

Scheduled refresh not working for web source

I'm trying to schedule a resfresh but I am getting the following error    Processing error: Web.Contents with the Content option is only supported when connecting anonymously   It is cor...
Need Help
  • RSGhelp's avatar
    RSGhelp
    5 years ago

    I fixed this by adding [Headers =[#"Authorization"="Basic  XXXXXX"] to my source call.

    The XXXX is username:password encoded in base 64. (google it for a converter)

Greg_Deckler's avatar
Greg_Deckler
Community Champion
5 years ago

RSGhelp - That's an odd one, you say you are connecting using a username and password but the error is saying that you are only allowed to connect anonymously? 

 

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

RSGhelp's avatar
RSGhelp
Frequent Visitor
5 years ago

Yes, I use the "basic" login functionality which uses a username and a password. The data refreshes fine in PowerBI desktop. The trouble comes when using the scheduled refresh on the app.powerbi.com. 

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion
    5 years ago

    RSGhelp - I'm thinking support issue then, it's notoriously hard to troubleshoot Service refresh errors most times.