Forum Discussion

ferriteb's avatar
ferriteb
Regular Visitor
8 years ago
Solved

Scheduled refresh not saving schedule

If I navigate to my dataset, turn scheduled refresh on, add times and press apply I get a message that my settings have been saved successfully.

 

However if I come out and go back in they have disappeared and sheduled refresh is off.

 

 

Is this a known issue/Is there a current workaround? Or am I missing something obvious?

 

Thanks in advance for any help and apologies if this is in the wrong location.

  • v-ljerr-msft's avatar
    v-ljerr-msft
    8 years ago

    Hi ferriteb,

     

    What's your source? Does this issue happen to all your datasets or just a specific one?

     

    In addition, based on my test, there is a delay(one or two seconds on my side) to show the real status after we expand the scheduled refresh option. So could you try using a different browser and wait a few seconds to see if the issue persists? :smileyhappy:

     

    Regards

5 Replies

  • v-ljerr-msft's avatar
    v-ljerr-msft
    Microsoft Employee
    8 years ago

    Hi ferriteb,

     

    What's your source? Does this issue happen to all your datasets or just a specific one?

     

    In addition, based on my test, there is a delay(one or two seconds on my side) to show the real status after we expand the scheduled refresh option. So could you try using a different browser and wait a few seconds to see if the issue persists? :smileyhappy:

     

    Regards

    • ferriteb's avatar
      ferriteb
      Regular Visitor
      8 years ago

      Thanks v-ljerr-msft,

       

      I have an ODBC dataset. Bizarrely moving from IE to Chrome seems to work!

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    I have the same issue.  Scheduled refresh continues to turn off in my App Dataset and My Workspace Dataset.  Has anyone determined a permanent fix for this.  Unreliable data is giving PowerBI a bad reputation.

    • Bhartman30's avatar
      Bhartman30
      Advocate II
      7 years ago

      I still experience this issue in Google Chrome every time a refresh schedule is turned off. It requires me, on average, 3 times to go in and save a scheduled refresh before it finally sticks. 

      • ToddChitt's avatar
        ToddChitt
        Super User
        7 years ago

        Agreed. Frustrating. How hard it it to show back to the user what they just entered after they click Apply? I waited several minutes (seconds were suggested by someone earlier in the thread) and clicked the browser refresh button, but my changes were not displayed. In the end, I openned Chrome and it showed the saved settings. Is it an issue with Edge? 

         

        Any comment from Microsoft on this bug?