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KA365's avatar
KA365
Regular Visitor
6 years ago

Scheduled refresh fails

Hi,

A published PBI report fails to refresh. It has connection to Adobe Analytics.

The refresh worked fine before, but suddenly started to fail. It might happen after I changed my Adobe password, but I've updated password where credentials were needed. Refresh in PBI Desktops works fine, and I've republished report serval times from different computers, but I still won't work.

Does anyone have any idea why it fails?

 

Here is error message:

Something went wrong
There was an error when processing the data in the dataset.
Please try again later or contact support. If you contact support, please provide these details.
Data source error: {"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"AdobeAnalytics failed to get the response: 'Unable to connect to the remote server'."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourceKind","detail":{"type":1,"value":"AdobeAnalytics"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourcePath","detail":{"type":1,"value":"AdobeAnalytics"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}},{"code":"Microsoft.Data.Mashup.ValueError.Url","detail":{"type":1,"value":"https://api.omniture.com:443/admin/1.4/rest/?method=Company.GetReportSuites"}}],"exceptionCulprit":1}}} Table: DigTransAdobeCCDW.
Cluster URI: WABI-NORTH-EUROPE-redirect.analysis.windows.net

Time: 2020-08-03 15:17:43Z

2 Replies

  • v-deddai1-msft's avatar
    v-deddai1-msft
    Icon for Community Support rankCommunity Support

    Hi KA365 ,

     

    Did you update the credential in power bi service? If so, please clear the browser cache or use another browser to try again.

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

    Best Regards,

    Dedmon Dai