Forum Discussion
Scheduled refresh error – missing credentials option
Hey wellingtonascim ,
There could be a few problems here - are you the dataset owner? If you are then you need to confirm that the credentials are correct on the dataset. OR, the data source doesn't include you? OR, the gateway is not set? OR, is this dependent on a dataflow and those credentials need to be updated and/or you need to be added to being a user of it? OR, is this is a direct query and you do not have access to the data source itself? OR, is there a token that has expired (which I don't think is in this case due to the error message)?
Hey wellingtonascim ,
There could be a few problems here - are you the dataset owner? If you are then you need to confirm that the credentials are correct on the dataset. OR, the data source doesn't include you? OR, the gateway is not set? OR, is this dependent on a dataflow and those credentials need to be updated and/or you need to be added to being a user of it? OR, is this is a direct query and you do not have access to the data source itself? OR, is there a token that has expired (which I don't think is in this case due to the error message)?
Thank you for your help and for the detailed explanation! I’ll review the credentials, gateway configuration, and access permissions as you suggested.
