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Anonymous's avatar
Anonymous
Not applicable
8 years ago

Scheduled refresh does not work after gateway update

Hello to all

 

I have this strange situation that happened to me at least the last two powerbi updates.

I update the power bi desktop to the latest version, and have a dataset using onedrive refresh and using a data gateway (not personal). 

Before doing the update to the gateway, I get the internal error in the update (which is correct), but the error persists even after the update of the gateway.

Furthemore, if I do a refresh online it works, scheduled one do not work.

The only way to solve this is to delete the dataset and insert it again.

 

Did someone experienced this situation? 

What can be the problem? Cache? Internal behaviour? Version persintence in the request?

 

Thanks

Need Help

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Hi Anonymous,

     

    Can you please share more detail contents about this issue? It will be help for clarity your scenario.(e.g. refresh history, error log, screenshots...)

     

    Notice: please do mask of sensitive data before sharing.

     

    Regards,

    Xiaoxin Sheng

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      Hello

       

      This was the error in the refresh:
      Last refresh failed: Sat Dec 02 2017 13:12:46 GMT+0000 (GMT Standard Time) 
      The last refresh attempt failed because of an internal service error

       

      What logs are tou refering? Gateway logs? 

       

      Thanks