Forum Discussion
Scheduled Refresh timeout
Thank you, Amy, but that is not the problem. I can see the actual start times by viewing the refresh history, and they are only a few minutes off from the scheduled start time. Even considering this the overall duration is still much longer than running the same refresh manually from within the service.
Last night, the scheduled refresh completed normally in 15 minutes. I'm curious to know if other users are seeing the same inconsistent behavior before I open a support ticket.
We are on the shared service (not Premium) as well and I've been seeing random failures for weeks. This morning while trying to recover from a weekend power outage that caused failures on my end, an on-demand refresh has taken more than two hours and still isn't done. I'm guessing it's because of this: https://www.screencast.com/t/MeiS3ZeYKc6y Frustrating for sure, regardless of the reason.
Scheduled refresh worked well last night. Hopefully the problem has been resolved.