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greenguy2012's avatar
greenguy2012
Icon for Advocate I rankAdvocate I
3 years ago
Solved

Scheduled Refresh greyed out

All of a sudden, the "Scheduled Refresh" option is greyed out on my data set (connects to on prem and power platform dataflows). 

 

1) Manual Refreshes work fine

2) Gateway source connections have not been modified and are validated to be connecting successfully, and configured correctly

3) If I expand the Gateway section, the Scheduled Refresh options becomes available. 

 

Any idea whats going on this morning?

 

  • Anonymous's avatar
    Anonymous
    3 years ago

    Updating the data gateway solved it

11 Replies

  • vpatel55's avatar
    vpatel55
    Icon for Kudo Commander rankKudo Commander

    I have this exact issue, which came about at the same time as this post. My sheduled reports refresh just fine, but I cannot access the the menu because its greyed out.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Updating the data gateway solved it

  • vanessafvg's avatar
    vanessafvg
    Icon for Community Champion rankCommunity Champion

    have you validated you can connect to the gateway?  

     

    is the gateway software up to date?

    • greenguy2012's avatar
      greenguy2012
      Icon for Advocate I rankAdvocate I

      Like I mentioned, manual refreshes work online through the service so it's not an issue with the gateway. Just scheduled refreshes don't work. 

      • vanessafvg's avatar
        vanessafvg
        Icon for Community Champion rankCommunity Champion

        ah in that case you probably need to take over the dataset, who owns the dataset?  

         

        ie