Forum Discussion
LordNeto
4 years agoNew Member
Scheduled Refresh Page
Hello, Since September 13th, I am no longer able to access the page to schedule data update. When I click on the icon, nothing happens. What could have happened?
- 4 years ago
The problem seems to have resolved itself for us as of 30 min ago (10:45 EDT).
(Immediately after we submitted a support ticket)
Ivan_Ramos
4 years agoFrequent Visitor
Hi,
- Check if you have the data source connections configured in Gateway (Gateway Connections)
- if so, check the 'Shceduled Refresh' option under 'Optimize performace' , I know it sounds weird , but looks like some European customers are seeing the scheduling option under this category