Scheduled Refresh Page

[LordNeto]

Hello,

Since September 13th, I am no longer able to access the page to schedule data update.

When I click on the icon, nothing happens.
What could have happened?

[Satz27]

APR in the latest version is not available ? so what if I want to activate this APR?

[Ivan_Ramos]

Hi,

- Check if you have the data source connections configured in Gateway (Gateway Connections)

- if so, check the 'Shceduled Refresh' option under 'Optimize performace' , I know it sounds weird , but looks like some European customers are seeing the scheduling option under this category

[DP86 · Accepted solution]

The problem seems to have resolved itself for us as of 30 min ago (10:45 EDT).

(Immediately after we submitted a support ticket)

[LordNeto]

Where I can open a support ticket?

[DP86]

You can submit a support ticket through here: Support | Microsoft Power BI

[cebyweiman]

Update - our sysadmin removed and re-added me to one workspace, and I was able to get to schedule refresh page in all workspaces. 

[LordNeto]

I am sysadmin, and I can't acess scheduled refresh page.

[cebyweiman]

Did you try removing yourself and then re-adding yourself to the workspace?

[DP86]

Same here. We are connected to the US-NORTH-CENTRAL region. This is happening to all of our workspaces even the ones for which I am an admin. Anybody submitted a support ticket?

[cebyweiman]

I am having the same problem. 

[cebyweiman]

I am having this issue in all of my workspaces. 

[LordNeto]

I have the same issue in all of my workspaces too.

[arvindsingh802]

Check your workspace access, it might be updated.

If this post helps, then please consider Accept it as the solution, Appreciate your Kudos!