Forum Discussion
Scheduled Refresh Fails Intermittantly
We have an issue with scheduled refreshes not working occasionally. This is ocurring with two different on-premise data gateways that connect to two different SQL Servers and databases which are par...
Thank you for the suggestion. The failure error occurs within 20-30 seconds so the 10 minute timeout should suffice I would think.
If the error is in 20-30 seconds is a connection problem. The gateway is having trouble to connect to the data source. Please be sure you have the gateway output ports opened and to test a connection from the gateway administration and from the gateway computer to garantee you can actually connect the data.
Regards,