Forum Discussion
Scheduled Refresh Failed
I have two reports that have both failed a scheduled refresh. The error message I received for both is the same.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.
The Date value must contain the Date component. Table: Calendar.
What does this mean and how can I fix it? I am able to manually refresh both reports.
8 Replies
- GilbertQSuper UserHi there
Could you check to make sure that your Gateway is up and running?
Also what version of the power BI Gateway is installed? - v-diye-msftCommunity Support
Hi reid ,
In your scenairo, did the error occur suddenly or often? You can use Fiddler to monitor backend process during refresh. Please take a look at this article: Tools for troubleshooting refresh issues.
- reidFrequent Visitor
v-diye-msft the reports were just re-created and started happening from the initial refresh. We moved from a hosted version of Sharepoint to Sharepoint Online (O365). I had a ticket opened with Microsoft support yesterday.
Thank you for your reply. I read that link you posted prior to putting up the message here in the community. My scenario is not listed there and as is usually the case, the error messages are cryptic and not really useful in determining the root cause of the failure.