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reid's avatar
reid
Frequent Visitor
7 years ago

Scheduled Refresh Failed

I have two reports that have both failed a scheduled refresh. The error message I received for both is the same.

 

Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

The Date value must contain the Date component. Table: Calendar.

 

What does this mean and how can I fix it? I am able to manually refresh both reports.

8 Replies

  • Hi there

    Could you check to make sure that your Gateway is up and running?

    Also what version of the power BI Gateway is installed?
    • reid's avatar
      reid
      Frequent Visitor

      GilbertQ Power BI desktop is version 2.64.5285.741. There is no gateway as all the data is in the cloud (OneDrive, Sharepoint Online and Salesforce.com Objects).

    • reid's avatar
      reid
      Frequent Visitor

      v-diye-msft the reports were just re-created and started happening from the initial refresh. We moved from a hosted version of Sharepoint to Sharepoint Online (O365). I had a ticket opened with Microsoft support yesterday.

       

      Thank you for your reply. I read that link you posted prior to putting up the message here in the community. My scenario is not listed there and as is usually the case, the error messages are cryptic and not really useful in determining the root cause of the failure.