Forum Discussion

reid's avatar
reid
Frequent Visitor
7 years ago

Scheduled Refresh Failed

I have two reports that have both failed a scheduled refresh. The error message I received for both is the same.   Failure details: The last refresh attempt failed because of an internal service er...
Need Help
reid's avatar
reid
Frequent Visitor
7 years ago

GilbertQ Power BI desktop is version 2.64.5285.741. There is no gateway as all the data is in the cloud (OneDrive, Sharepoint Online and Salesforce.com Objects).

GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
7 years ago
Hi there

Has the refresh worked before?
  • reid's avatar
    reid
    Frequent Visitor
    7 years ago

    GilbertQ A previous version of the report was using a scheduled refresh. I had to recreate the reports due to the Sharepoint site being migrated, but otherwise, the other data sources are the same. Any idea what the error message means?

    • GilbertQ's avatar
      GilbertQ
      Icon for Super User rankSuper User
      7 years ago
      Did you change versions of SharePoint?

      I can only think that something is expecting a date column and it is not being returned into the dataset in a date format?
      • reid's avatar
        reid
        Frequent Visitor
        7 years ago

        GilbertQ We migrated from on-site  to  cloud-based (O365), so that was definitely a change, but i checked and all the dates are formatted correctly. Does anyone from support visit these forums?