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reid's avatar
reid
Frequent Visitor
7 years ago

Scheduled Refresh Failed

I have two reports that have both failed a scheduled refresh. The error message I received for both is the same.   Failure details: The last refresh attempt failed because of an internal service er...
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GilbertQ's avatar
GilbertQ
Super User
7 years ago
Hi there

Could you check to make sure that your Gateway is up and running?

Also what version of the power BI Gateway is installed?
reid's avatar
reid
Frequent Visitor
7 years ago

GilbertQ Power BI desktop is version 2.64.5285.741. There is no gateway as all the data is in the cloud (OneDrive, Sharepoint Online and Salesforce.com Objects).

  • GilbertQ's avatar
    GilbertQ
    Super User
    7 years ago
    Hi there

    Has the refresh worked before?
    • reid's avatar
      reid
      Frequent Visitor
      7 years ago

      GilbertQ A previous version of the report was using a scheduled refresh. I had to recreate the reports due to the Sharepoint site being migrated, but otherwise, the other data sources are the same. Any idea what the error message means?

      • GilbertQ's avatar
        GilbertQ
        Super User
        7 years ago
        Did you change versions of SharePoint?

        I can only think that something is expecting a date column and it is not being returned into the dataset in a date format?