Scheduled Data Refresh Failed

[VigneshVs]

Hi,

I am using Power Bi Pro account and scheduled the reports dataset for refreshing on daily basis(On prem data source).

Currently i am using the Personal Gateway for Schedule refresh which is installed in a Virtual Machine wherein it is up and running 24/7.

The schedule refresh works fine but at times throws error as below though the Gateway service is running.

and the Gateway Connection shows OFFLINE in Power BI service.

Processing error: Your Personal Gateway is offline or could not be reached. Ensure the gateway computer is on during the scheduled refresh period.
Cluster URI: WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID: ac9520d3-8054-412a-b35a-33bc0ebbf70a
Request ID: 4d1cb20f-fa1a-42fd-ba61-940db93108fe
Time: 2016-04-03 05:27:06Z

Hence the data refresh fails.

But Once i restart the service again the Gateway connection shows ONLINE.

Also, i am using the latest Power Bi Desktop & Personal Gateway.

Kindly advise

Thanks in advance

[cmcreynolds]

Having a similar issue.