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rafaelcostatl's avatar
rafaelcostatl
Frequent Visitor
7 years ago
Solved

Schedule refresh not applying

Greetings,

 

I am having a problem with schedule refresh since yesterday. After I add a refresh time (note: in my case 10 AM), whenever I hit the "apply" button, sometimes it applies in less than a second. But most of the times, the apply button stays selected (changes from yellow to gray) and I never get that notification on the upper right corner that confirms my autorefresh settings. To try again, I have to refresh the browser.

 

I made a quick search for this problem but did not find anything.

 

Thanks already.

Best Regards

Rafael

Need Help

6 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    If you in Europe, then

    https://powerbi.microsoft.com/en-us/support/

    Service Outage/Degradation

    Some customers in the North Europe region may experience intermittent issues with refreshing and opening reports. Engineers are investigating the issue and are working on a mitigation plan.
     

     

    • rafaelcostatl's avatar
      rafaelcostatl
      Frequent Visitor
      7 years ago

      Hello,

       

      Thanks for your reply. I am located in South America. And my problems begun yesterday, same as europe.

       

      Thanks again,

      Best Regards,

      Rafael

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        Hi rafaelcostatl, are you able to update the schedule now? We still cannot do it. :(

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    We encountered the same issue. We thought it was related to the poor network so kept trying to update the schedules again and again.  :smileyfrustrated: