Schedule refresh not applying

[rafaelcostatl]

Greetings,

I am having a problem with schedule refresh since yesterday. After I add a refresh time (note: in my case 10 AM), whenever I hit the "apply" button, sometimes it applies in less than a second. But most of the times, the apply button stays selected (changes from yellow to gray) and I never get that notification on the upper right corner that confirms my autorefresh settings. To try again, I have to refresh the browser.

I made a quick search for this problem but did not find anything.

Thanks already.

Best Regards

Rafael

[Anonymous · Accepted solution]

Well, just found a workaround from https://community.powerbi.com/t5/Service/Unable-to-turn-on-or-off-workbooks-scheduled-refresh/m-p/71.... It works for me too.

[Anonymous]

We encountered the same issue. We thought it was related to the poor network so kept trying to update the schedules again and again. 

[Anonymous]

If you in Europe, then

https://powerbi.microsoft.com/en-us/support/

Service Outage/Degradation

Some customers in the North Europe region may experience intermittent issues with refreshing and opening reports. Engineers are investigating the issue and are working on a mitigation plan.

[rafaelcostatl]

Hello,

Thanks for your reply. I am located in South America. And my problems begun yesterday, same as europe.

Thanks again,

Best Regards,

Rafael

[Anonymous]

Hi rafaelcostatl, are you able to update the schedule now? We still cannot do it. 😞

[rafaelcostatl]

Hello,

Only with the workaround I found: Update one task and refresh the page. It is annoying to refresh after every "apply" but it is what I had to do here. 😞